Privacy Policy Echelon 8 LLC
Effective Date: January 06, 2026
Echelon 8 LLC ("we," "us," or "our") operates the website www.echelon8llc.com (the "Website") and provides vehicle rental services. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding your data.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
When you use our Website, make a reservation, create an account, contact us, or complete a rental:
Personal details: name, address, phone number, email address, date of birth
Driver and identification information: driver's license number, state/country of issuance, expiration date, and sometimes passport or government-issued ID
Payment information: credit/debit card details (processed securely by our payment processor)
Reservation and rental details: pickup/drop-off locations, dates, vehicle preferences, additional drivers, insurance choices
Mobile information: If you opt in to our SMS program, your mobile phone number and opt-in consent data
Other: any information you voluntarily provide (e.g., in messages, reviews, or surveys)
b. Information Collected Automatically
Device and usage data: IP address, browser type, operating system, pages visited, time/date of access, referral source
Cookies and similar technologies: to improve functionality, analyze usage, and deliver targeted ads (see our Cookie Policy section below)
Location data: approximate location from IP address or precise location if you enable it for map features
c. Information from Third Parties
From payment processors, identity verification services, or fraud prevention providers
From vehicle telematics systems (if applicable to your rental vehicle) or partners
From marketing or analytics providers
From aggregators and providers of text message services (limited to supporting our SMS program)
2. How We Use Your Information
We use your information to:
Process and manage your reservations, rentals, payments, and account
Verify your identity and driver qualifications
Provide customer service, respond to inquiries, and send transactional communications (e.g., booking confirmations, reminders)
Send SMS messages if you have opted in (e.g., reservation updates, promotions)
Improve our Website, services, and user experience
Detect and prevent fraud, unauthorized access, or other illegal activity
Comply with legal obligations, respond to law enforcement requests, or enforce our agreements
Send marketing communications (e.g., promotions, newsletters) if you have opted in
Perform analytics and market research
3. Sharing Your Information
We may disclose your information to:
Service providers (e.g., payment processors, hosting companies, IT support, analytics tools) who help operate our business
Third-party partners involved in your rental (e.g., insurance providers, roadside assistance)
Credit reporting or identity verification agencies (for fraud prevention or qualification checks)
Law enforcement, regulators, or courts when required by law
In connection with a merger, acquisition, or sale of our business
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.We do not sell, trade, or otherwise transfer your personal information to outside parties for their direct marketing purposes.
4. Cookies and Tracking Technologies We use cookies, pixels, and similar technologies to enhance your experience, analyze traffic, and show relevant ads. You can manage preferences via your browser settings or our cookie consent tool (if implemented). For more details, see our separate Cookie Policy [link if you create one].
5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements (typically up to 7 years after a rental, or longer if required by law).
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Opt out of marketing emails (unsubscribe link provided)
Opt out of SMS messages
Opt out of certain data sharing (where applicable under state laws like CCPA)
To exercise these rights, contact us at the details below. We may verify your identity before responding.
8. Children's Privacy Our Website and services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
9. International Data Transfers If you access our Website from outside the United States, your information may be transferred to and processed in the U.S. We take steps to ensure appropriate protections.
10. Compliance with Industry Standards We comply with industry standards, including those set by the CTIA for SMS messaging programs. Our practices align with carrier requirements and applicable laws to ensure ethical handling of your data.
11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. We encourage you to review it periodically.
12. Contact Us If you have questions about this Privacy Policy or our practices, contact us at:
Echelon 8 LLC
3400 Cottage Way
STE G2, #24444
Sacramento, CA 95825
Email: [email protected]
Phone: 1-888-207-2628
For privacy-related inquiries, please refer to this Privacy Policy: www.echelon8llc.com/privacy-policy.Thank you for trusting us with your information.